WEEK 11: COMPLAINING

• Browse the Net and find out charts where phrasal verbs are illustrated and upload one of them to your blog. Add more phrasal verbs from the same family.

Phrasal verb	Meaning	Example sentence
Back something up	reverse	You'll have to back up your car so that I can get out
Back somebody up	support	My wife backed me up over my decision to quit my job.
Blow up	explode	The racing car blew up after it crashed into the fence.
Break up	end a relationship	My boyfriend and I broke up before I moved to America.
Break up	start laughing (informal)	The kids just broke up as soon as the clown started talking.
Bring somebody up	raise a child	My grandparents brought me up after my parents died.
Bring something up	start talking about a subject	My mother walks out of the room when my fatherbrings up sports.
Catch up	get to the same point as somebody else	You'll have to run faster than that if you want tocatch up with Marty.

• Find a text on the Net where a complaint is stated and underline expressions to complain.

From: https://www.scribendi.com/advice/example_complaint_letter.en.html

Dear Sir/Madam,

I am writing today to complain of the poor service I received from your company on June 12, 2016. I was visited by a representative of That Awful Company, Mr. Madman, at my home on that day.

Mr. Madman was one hour late for his appointment and offered nothing by way of apology when he arrived at noon. Your representative did not remove his muddy shoes upon entering my house, and consequently left a trail of dirt in the hallway. Mr. Madman then proceeded to present a range of products to me that I had specifically told his assistant by telephone I was not interested in. I repeatedly tried to ask your representative about the products that were of interest to me, but he refused to deal with my questions. We ended our meeting after 25 minutes without either of us having accomplished anything.

I am most annoyed that I wasted a morning (and half a day's vacation) waiting for Mr. Madman to show up. My impression of That Awful Company has been tarnished, and I am now concerned about how my existing business is being managed by your firm. Furthermore, Mr. Madman's inability to remove his muddy shoes has meant that I have had to engage the services, and incur the expense, of a professional carpet cleaner.

I trust this is not the way That Awful Company wishes to conduct business with valued customers—I have been with you since the company was founded and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.

Yours faithfully,

• Tell us what you've done this week to improve your English.

This week I have been writing an essay for my literature project. I watched some interviews in which Ian Mcewan is interviewed and he is talking about his book "Saturday". 

Nassira Dahmani